When is the last time you sat down to evaluate your business from your customer's perspective? This should include not just the experience and feeling you give off to your customers but also the A-to-Z journey of what it’s like to do business with you. Identifying the weaknesses in your process is what will help you evolve as a business owner!
For help mapping out your customer journey and experience or to schedule a free business analysis meeting, visit www.elitebusinessadvising.com.
Up Next in 2021
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How Do Commercial Loans Work?
The terms commercial banker and commercial lender can be confusing for many business owners. In this episode, we interview Justin Ward, VP of Commercial Lending for First National Bank of Waterloo to explain how exactly they help small business owners in their finances and day-to-day lives.
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Having a System to Ensure Everything ...
Many business owners feel as if they are flying by the seat of their pants running their business. Often it is because their to-do list is in their head and there is no organization and flow to accomplishing tasks. In this episode, Crystal Scott and Chris Moore share some productivity insights on...